Sewer Pirate™ — AI-Powered Review & Guidance

Sewer Pirate is Forward Lateral’s trained AI assistant, built specifically for municipal private sewer lateral programs. It is grounded first in municipal code, then city-specific policies and websites, and only lastly in general reference material. The result is consistent, accurate guidance that reflects how your city actually operates.

Sewer Pirate is designed for two critical use cases: helping property owners understand inspections, and supporting city staff during review.

For Property Owners: Clear Answers, No Guesswork

Sewer inspections can be confusing and stressful for homeowners. Sewer Pirate translates city-reviewed inspections into plain language and answers common questions without requiring owners to understand plumbing or municipal code.

Property owners can ask questions like:

  • Why is the city requiring this repair?

  • Does Orangeburg pipe automatically need replacement?

  • What are my repair options?

  • How do I get fair, competitive pricing?

Sewer Pirate responds using city code and official guidance, helping owners understand expectations, make informed decisions, and move toward compliance with confidence.

For City Staff: Consistent, High-Quality Reviews

Sewer Pirate also supports municipal reviewers. After a technician selects an outcome — Approved, Needs Additional Work, or Rejected — Sewer Pirate generates a clear, standardized summary and next steps aligned with city policy.

This ensures:

  • A consistent voice across all inspections

  • Faster review turnaround

  • Clear, defensible explanations

  • Easy updates when policies change

Staff can edit or customize responses as needed, while maintaining consistency across the program.

Built for Transparency and Trust

By providing clear explanations to the public and consistent guidance from staff, Sewer Pirate strengthens transparency, reduces back-and-forth communication, and helps cities run fair, defensible private lateral programs at scale.

Sewer Pirate generated this response simply by the review person clicking the button.

To property owners, the first prompted question is always to summarize the inspection.

These type of follow up questions educate the property owner instantly. Staff saves time and runs a better PSL program when they do meet with property owners who are better educated and farther along in the PSL process.